We have not had any problems with this vehicle. The three recalls have been installed and cleared. The Protection Package (EPP) mentioned in options consist of Dealer added Equipment such as door guards and other protection to protect vulnerable areas where most damage could occur. This vehicle has not been damaged nor modified. All of the services and maintenance is performed by Cerritos Dodge - Chrysler where we purchased the vehicle new. We are moving into the downsizing era of life and do not need two cars.